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Privacy Policy

Effective Date: September 1, 2024

Tropoly.io (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you interact with our website and services. By using our website, you consent to the data practices outlined in this policy.


 

1. Personal Information We Collect

 

We collect the following personal information through our website:

- Contact information, including your name, email, business, and title

- Company data (e.g., revenue range, headcount) provided for tools like our ROI calculator (coming soon)

 

We do not collect sensitive information (e.g., health data or financial details).


 

2. How We Collect Your Information

 

We collect your information through:

- Webforms completed on our website

- Marketing and sales tools like HubSpot and Salesforce

- Analytics tools like Google Analytics 4 (GA4)

- Chatbots and other interactive tools (planned for future use)


 

3. How We Use Your Information

 

Your personal information is used for the following purposes:

- Marketing communications (e.g., email updates, reports, trends)

- Enhancing user experience on our website through analytics and improvements

- Providing business insights, including maturity scores and budget allocation via our future ROI calculator


 

4. Sharing of Your Information

 

We do not share your personal information with third parties at this time. If this changes in the future, we will update our privacy policy and notify you.


 

5. Your Rights

 

You have the following rights regarding your personal data:

- The right to access, update, or delete your personal information

- The right to request your information be placed on a "do not contact" list

  

To exercise any of these rights, please contact us at info@tropoly.io.


 

6. Data Retention

 

We retain your personal information as long as necessary to fulfill the purposes for which it was collected, subject to applicable legal and regulatory requirements. Contact us at info@tropoly.io if you have any questions regarding retention periods.

 

7. Security of Your Information

 

We take reasonable measures to protect your personal information, using third-party software with industry-standard security measures. These include secure servers, encryption, and access controls.


 

8. Cookies and Tracking

 

We use cookies to:

- Analyze traffic and behavior on our website

- Support communication and improve user experience

 

You may opt-out of cookies through the cookie banner on our website.


 

9. International Data Transfers

 

We operate in Canada, the United States, and internationally. When processing your personal information outside Canada, we comply with applicable data protection regulations such as the GDPR. Data transfers are subject to appropriate safeguards.


 

10. Changes to This Policy

 

We may update this policy from time to time as our business evolves or legal requirements change. You will be notified of any significant changes via email or our website. Please check back periodically for updates.


 

11. Contact Us

 

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

 

Email:info@tropoly.io  

Address: 705-122 Walter HArdwick Ave, Vancouver BC V5C 0C9

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